April 8, 2025 – A leading U.S. insurance company has reported high user satisfaction and strong business impact following the deployment of Cortical.io’s advanced document intelligence solution, SemanticPro, in its group underwriting department. According to a recent internal survey, the system was praised for its performance and ease of use, with early indicators pointing to significant improvements in quoting workflows.
Survey Confirms Strong Business Impact
Conducted three months post-implementation, the survey revealed highly positive outcomes:
- Over 300 users onboarded in the underwriting department
- 12,500 documents processed automatically each month using SemanticPro
- High marks for onboarding: Implementation, training, and the intuitive user interface scored 9 out of 10
- Customer support rated highly responsive and effective
- Top-rated features include the ability to:
- Quickly locate and search information in lengthy documents
- Compare document versions side-by-side, streamlining decision-making
Tangible Benefits for Underwriting Teams
Survey respondents identified several key advantages delivered by SemanticPro:
- Significant time savings from ultra-fast processing of complex documents
- Enhanced data accuracy, improving quote quality and potentially increasing deal close rates
One project lead shared: “Cortical has been responsive, timely, and supportive throughout the entire process. Truly a great business partner!”
Empowering Underwriters with No-Code Customization
Several Fortune 500 insurers have already adopted SemanticPro to streamline group benefits quoting (See our Case Study). A standout capability is the platform’s no-code interface, which allows underwriters to:
- Train custom extraction models without the need for in-house AI specialists
- Build models tailored to the specific language, formats, and priorities of their organization
- Extract and compare complex, unstructured information with greater accuracy than generic pre-trained models
By embedding company-specific terminology and expertise directly into their workflows, underwriting teams are experiencing with SemanticPro a substantial leap in both efficiency and document comprehension.
To inquire about how SemanticPro can improve efficiencies in your business, contact [email protected].
